Privacy Policy

Draftline Construction ("we", "us", "our") is a design-and-build construction contractor based in Sutton-in-Ashfield, Nottinghamshire, serving Nottinghamshire and the East Midlands. We are the data controller for the personal information described in this policy, which means we decide how and why it is used.

If you have any questions about this policy or how we handle your information, contact us at info@draftlineconstruction.co.uk or on 07368 609 527.

We only collect what we need to quote for and deliver your project:

• Enquiries and quotes. Your name, email address, phone number, project type, budget range, property location and the details you write in our contact form.
• Client portal accounts. For clients with a project portal, we hold your name, email address and login details, together with project records such as documents, tasks, cost items and variation orders relating to your build.
• Files and photos you upload. Brick-matching photographs, architect drawings and structural reports submitted for a material takeoff, and any documents you upload to your project portal.
• Website usage. Pages viewed, device and browser type, approximate location and the site you arrived from, collected through analytics.

• To respond to your enquiry, arrange a site visit and prepare a quotation.
• To deliver, manage and administer your project, including scheduling, variations and invoicing.
• To identify and source matching bricks where you have asked us to.
• To keep proper business, tax and insurance records, and to meet our legal obligations.
• To improve our website and understand which services are of interest.

We do not sell your personal information, and we do not use it for automated decision-making.

• Legitimate interests in responding to enquiries and running our business.
• Performance of a contract where we are carrying out work for you, or taking steps you have asked us to take before entering a contract.
• Legal obligation for records we must keep, such as accounting and insurance information.
• Consent where we rely on it, for example for optional analytics or marketing. You can withdraw consent at any time.

We use a small number of cookies. Some are essential and allow the site to work, including keeping you signed in to the client portal. We also use privacy-respecting analytics to count visits and see which pages are useful, which does not identify you personally.

You can block or delete cookies in your browser settings. If you block essential cookies, parts of the site such as the client portal may not work.

We share information only where it is necessary, and only with organisations who are bound to protect it:

• Trusted subcontractors, suppliers and merchants involved in delivering your project.
• Our website hosting, IT and analytics providers.
• Professional advisers such as our insurers, accountants and solicitors.
• Authorities or regulators where the law requires it.

Your information is normally stored within the UK. Some of our technology providers may process data outside the UK; where that happens we rely on the safeguards UK law requires, such as the UK International Data Transfer Agreement or the UK Addendum to standard contractual clauses.

• Enquiries that do not proceed: up to 24 months after our last contact.
• Project and accounting records: 6 years after the project is completed, as required for tax and insurance.
• Brick-matching photographs: up to 12 months after your request is closed.
• Analytics data: up to 14 months.

Under UK data protection law you have the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete information where there is no good reason for us to keep it.
• Ask us to restrict or stop processing your information, or to object to it.
• Receive certain information in a portable electronic format.
• Withdraw consent at any time where we rely on it.

To exercise any of these rights, contact us at info@draftlineconstruction.co.uk. We will respond within one month. If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

We may update this policy from time to time. Any changes will be published on this page with a new "last updated" date.